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| I wanted to express my thanks for this transaction, despite it's outcome. All-in-all I am very pleased with your customer service (says a lot for me, I've been in customer service in one capacity or another for my company for 10 years now) and will buy from you again based on that. You have not lost me as a customer; in fact you have gained a word-of-mouth advertiser!
Keep up the good work, |
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| My last order arrived in perfect condition and is exactly what I wanted. Thanks |
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| BlackJack Pocket Hole is the greatest little tool! I use it all the time. I have another kind, but the Blackjack set up is much easier! |
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| Just ordering the free catalogue. Thx. Great site BTW, a little overwhelming with the great depth of products, but that's definitely a good thing. |
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| I would especially like to express my gratitude to the delivery person who dropped off my parcel! I wasn’t home when it was left here, so the parcel was carefully left at my back door, safe and sound. This may seem like a small thing, but the parcel was very heavy and the gate into my back yard is not that easy to get through. What a nice thing to do…. Please be sure to send my thanks for the extra effort and consideration. |
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| Testimonial by P St Laurent |
| Merci pour votre bon travail, vos prix sont bien , votre site est claire et très facile a utilisé. Bravo! |
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| Exceptionally pleased with your products and service. Merry Christmas and thanks for your excellent service in the past. |
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| Put in my order on Tuesday and received it on Friday.
Again you prove to be the best. I'm trying to get all my friends to order from you. And hope that, some will soon.
Merry Christmas and a Healthy and Prosperous New Year to you and all your staff. |
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| Thanks for all your help. I appreciate that you took the time to do it better. You must be a valued employee. Merry Christmas and a Happy New Year! |
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| Testimonial by G V Forester |
| Just to let you know how much I appreciated your delivery of the BJ press at the Ottawa Woodshow. Met Steve and other staff. Very enthusiastic and caring. |
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| Testimonial by C Stefanato |
| Just wanted to let you know that my latest order arrived. Thanks again for the great service and excellent products at very reasonable prices. |
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| Thanks for sorting out our problems. It has been very helpful. |
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| Thanks for the rapid service. |
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| This is the best wood working web site I have found. I have used your plans in the past and they are very easy to read and understand. |
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| I received my cabinet handles a couple of days ago, they are perfect. Thank
you again for the fast shipping and excellent service. |
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| By the way, I ordered 4 Bar Clamps 24" Aluminum Part Number: 563 481 4074 from you guys 2-3 weeks ago and I really like them. I mean REALLY. I like the way they are light and stay flat on my bench. When I ordered, the lady on the phone was very kind and polite. I appreciate dealing with people like that. |
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| THANK YOU!
I appreciate the extra effort and will post good things about you on BoardGameGeek where many fellow Crokinole players browse. |
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| I wanted to let you know that your web site is very nice, loads quick, has good information etc. We will definitely keep the link to your web site for future consideration. Thanks. |
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| I am very pleased with last order ... thanks. |
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| Thanks for your web site... keep up with more & more of the product videos... they make a tremendous difference! |
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| I would like to thank you and your staff for their quick response to my order.
I look forward to doing business with your company in the future.
P.S. If possible, could you please send me 3 catalogues? I showed them to a few friends and family members and they would like one. They all commented on the quality of your products and the great prices.
Many thanks. |
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| Just wanted to thank you I received my handles Monday they're exactly what I was looking for.
I was very happy with the price & your great service was delightful! |
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| Testimonial by Christina M |
| I received an email notification from Canpar that our parcels have
been picked up and are scheduled for delivery to us tomorrow, as Cathy
advised by telephone, and I just wanted to drop you a note to let you
know how very much I appreciate your incredibly fantastic, speedy and
friendly service! - I'm almost thinking about taking up woodworking
as a hobby, just so I can order from you more often! = )
Thank you, and have a fabulous day! |
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| Thanks so much for a pleasurable purchasing experience today.
Steve is lucky to have such a talented and personable group working with him. |
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| Thank you for your help... by the way the jig works great! |
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| Thank you for such speedy service on on my last order. |
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| Some days ago, I bought from you 2 set of "Bed Rail Hanger - 5" - Set'. I am very pleasant to thank you for your service and specially for your products catalog.
I will appreciate very much if in the future you will send me your new products catalog.
Concerning the Bed Rail Hangers are very good and strong. If I will need again to buy something from you I will not hesitated.
All the best and again THANK YOU! |
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| Thank you very much for your help this morning ....and have a nice weekend. |
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| Received Aug 12. (ordered Sun Aug 9) Great service. Thank you. |
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| You have many items for my future consideration and I have bookmarked your information.
Thank you for your responses, it shows that you care. |
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| ...nice to see people standing behind their equipment . I am starting my small cabinet shop & will be buying more from you. |
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| Sorry it's taken so long to say Thank You again; the spare battery in my digital caliper worked. Very handy tool.
Thanks for the "whatsnew" e-mails; I do read them... I should make it out there again before the leaves fall. On the motorcycle of course. |
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| Testimonial by Christine R |
| Thank you for the speedy response! It came in the mail today. Thanks again! |
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| Perfect landing and well within the expected delivery time.
I like the follow up you folks provide as the order processes.
One of the best in the business! |
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| Thanks for your quick reply and your efforts. |
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| Need the special bushing for the Fast Joint System. This is why I keep coming back - good advice, friendly & helpful staff, great prices and fast shipping. Thanks and keep up the good work! Chuck S. |
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| Thanks for the information. You saved me some grief. |
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| I would just like to tell you Steve how great your service is, your advice, your staff is doing a great job. I found the place to buy all my woodworking needs. Thanks again.
By the way you are the only company that includes the credit card receipt with my order and I thank you for that.
Thank you again for the great service from you and your staff. |
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| Thanks, Christie!!!. Great customer service!! |
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| Thank you your explanation. I apologize for sounding so irate, and am very glad you understand my feelings. However, the fact that you responded to my explanation and appear to be concerned with customer service makes you, in my opinion, a good company to work with. Again, thank you. |
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| Received my order today, and can't believe the awesomely-quick service! |
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| Thank you for your fast reply, just what I wanted. I will be in TO next week and will pick one up. I will subscribe to your newsletter also. |
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| Thank you for the quick response to my dilemma.... I thank you again and look forward to doing busines with you in the future. |
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| I just want to say Thank You, I have received my order this morning, I had order stuff on line before but never received it that fast, again Thank You and have a great day. |
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| Thank you very much I will definitely be looking into this and ordering more from you. |
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| Thank-you for such great service, advice and high end / low cost product. I have recommended your company to all my carpentry buddies, both practicing and wanna-be's. They can't believe your low prices! |
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| Thanks for the concern and support. I have recommended you to some neighbors and woodworking cronies. Just my way of showing support for the PEOPLE who take care of business at Workshop Supply. |
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| By the way, nice site, I am stoked that I found it and hope to come back again and buy all sorts of presents for myself in the future. |
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| Thank you for taking the time to dig into this and the excellent explanation therefrom. As we are close to Xmas I will order the jig in the new year to make two oval mirrors to complete our new bathroom cabinets! |
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| I just wanted to say how extremely impressed I am with your recent service. I ordered handles for my kitchen on Tuesday and by Friday night they are up on the cabinets. And they had to be delivered!!!
I am truly amazed and will recommend your web site to others.
Thanks so much. |
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| Just want you to know, you have a great ordering system. |
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| Testimonial by Jean-Pierre V |
| Can you please tell me when the Black Jack 4-way clamp will be available ? I'll take two of them :o) Thanks !
Also, thanks for the excellent service on my previous order... Really fast shipping, and bonus magazine really appreciated ! :o) |
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| Alrighty then...thanks for such excellent customer service..I feel so special!!! |
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| Everything arrived beautifully and its already set up. I\'ll be placing another order tomorrw. |
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| You saved my table saw! It was heavily rusted and Rust Free™ took the rust right off. As soon as I put it on, I could see it working. I need to place an order for another one for my friend Dave and also add 2 T9's so this doesn't happen again. |
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| Re. Correction Please update your information...To receive future newsletters please add us to your address book. Your newsletters have been ending up in my “junk” folder which I always check before deleting them. Now I know why they do that. They are certainly not “junk” and it always nice to receive them. Thanks. |
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| Testimonial by Kevin of Kitchener |
| Just to let you know I installed the dust collection parts I picked up on Friday and they work just fine (great). The volume of dust in my shop is really lower than before. I shall be telling one and all about your great store. Regards Kevin of Kitchener |
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| As usual I really enjoy shopping at your store online. I love the Canadian atmosphere on the products. My biggest problem is that I enjoy your site too much when I go on I'm there for hours. Thank you for kind service. Ray |
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| I've had a look around your website, very nice! I'm struck by how much focus you have on the creativity and learning side! That's great! |
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| Testimonial by Richard G. |
| The JacPac is an awesome tool!!! It was a birthday present and I used it to put up crown molding. |
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| I recently purchased 2 JacPac Regulator Kits, one for myself and one for my younger brother for his birthday. I just called to say - great! Exactly what I wanted. It's a great product! |
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| As usual your parcel arrived in good time and in order. Thank you for everything. |
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| Testimonial by Pierre Rollin |
| I have purchase a JacPac Combination Brad/Stapler Kit and it was at my door 3 days later.
I have use that tool very often since the purchase and I am 100% satisfied.
Thank you again workshopsupply and keep up the good work. |
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| Thanks for the Conversion Chart; it will be a great help in my workshop to figure amount of materials needed for a project. Super! Note: the free Conversion Chart can be found by on the bottom of this page under Free Stuff, or copy the following: http://store.workshopsupply.com/catalogue/freestuff.php and paste it in your browser address bar. |
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| Cathy, thanks for getting back to me so quickly....now that's service! |
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| Testimonial by Raymond Levesque |
| Would it be possible to get your latest catalogue. I have been down for a while and I'm starting to get around but it will be easier when I get my new powerchair. I have asked a carpenter to make me a large room in the basement with mainly mini tools or smaller tools. I will be back for the great service that I get from your store which is second to none. |
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| The system you have put together looks GREAT! Thanks for all of your effort. |
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| Testimonial by George McL |
| I like your catalogue and the prices are great. |
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| Testimonial by Matthew H. |
| This was easy to order (glider Rocker Bearing Hardware Kit) |
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| To bad more of our service industry was interested in things like you have shown!! It?s nice to see.
Yes as far as bearing they were fine bolts, well that was another story. The old ones caused problems as threads from getting them out of the press fit into the old bearings. So, I used the supplied bolts but need to take 3mm off each bolt head as to clear the blind hole bottom in rocker. Once this was done the next challenge was to hold the bolt shaft to allow tightening of nut (this was fun).
All is complete and I once again I have a happy wife and Mother-in-law so I can now relax in the chair and have a cold bevy. |
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| Thanks - your web site was easy to use. |
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| Testimonial by Bernard H. |
| I received the fax. You are on the ball. Thanks much. |
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| I am very happy with the service that I receive from you people. Thank you very much. |
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| The project worked out beautifully and I can't thank you enough for all your help. I have to go to the customer's house today and finish up a bit of trim work and this terrible project is finished. Thanks so much.
p.s. You guys should win a customer service of the year award. |
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| You have went way beyond the call of duty and that's a fact. Thanks once again. |
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| Thank you very much. That's the customer service I was looking for! |
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| You guys are great. Thanks a lot. |
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| I just wanted to say thanks, my order arrived complete and faster than I hoped. A pleasure doing business! |
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| I wish to confirm that your parcel arrived in great order. Thank you for the excellent service. |
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| Just picked up the latest issue of Canadian Woodworking and noticed your add on page 45. Could I please have a copy of your catalogue? (By the way it is nice to see "catalogue" spelled the way it is supposed to for a change!) Looking forward to doing business with you! |
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| We are vey happy with our first order. |
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| I don't know what I was thinking. I can't drive there and back for $6.00 so best you ship it to me. |
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| Very easy website to search. Thanks a lot. |
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| Testimonial by Brian L. Smith |
| I just want to put on record how very pleased I am with both your product and service.
Out of the 25 spindles ordered only one had tear-out problems which is easily fixeable, so as far as quality goes I am more than happy with your standards, I guess this one just slipped through final inspection? (Our eagle eyes examine all products before we send them to our customers. We have no explanation why this one was missed. Please accept our apologizes Brian)
This is my first purchase but rest assured it will not be my last.
I am fully equipped in my shop for spindle turning including a good duplication set-up, but at your prices and quality it really would not make any business sense to make them in-house.
Your delivery was also dead on schedule.
Yours sincerely,
Brian L. Smith |
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| Testimonial by Floyd Bailey |
| Thank you for the GREAT E-MAIL on 9-27-05... I am a wood carver, as well as refinish whatever someone needs done. Your e-mail came at the right time for me. At the present time I am refinishing an old chest of drawers for a lady that heard of me. All of my work is word of mouth. Thank you again, from all of me, Peppy The Clown, Santa Claus, Easter Bunny & Floyd |
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| Meant to drop you a note saying I got the order and its just what the Doc ordered! Thanks very much. I will be ordering from you in the future. |
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| As to your overall site quality, I find it outstanding for speed and ease to navigate. |
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| Black Yard Art a hit in Alberta! These are so cool! |
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| Checkout was easy, if you have a catalog please send me one. (yes we do and we sent one, however, the web site has many more products than we can fit into a catalogue) Thank you |
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| Thanks again- great prices and great site! |
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| Very good website!! Very user friendly!! |
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| I received my order yesterday... sure was fast!
Thanks so much and I will recommend your company to family and friends when looking for wood products. Great Service! |
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| l purchased your lumber rack about l yr. ago. This was one of the smartest purchases l have made. For anyone with a small shop like mine lumber storage is always a problem. This rack will hold a very large amount of material and can be sorted in sizes so that l am not contiually searching. This unit being free standing is also a large benefit as it can be moved to different locations as the need requires. l highly recommend this unit for any workshop. |
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| Just to let you know, I placed an order on Saturday past and received same this morning (Wed). The order is complete and the quality of the items is excellent. Thanks for the delivery of my order, I will use your services again. |
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| Received my order of hinges today. EXACTLY what I wanted. Thanks for all your help. Canada Post even co-operated and got them here rather quickly. You are on my "recommend" list. |
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| I have been looking for a sander sitter and have not been able to find one. I am so glad you have included it in your newsletter and am eagerly awaiting its arrival. |
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| What's New @ Workshop Supply This is a great service. Thank you for providing it.
The bulk screws offer is a fantastic idea. I'm pretty well "provisioned up" for now but will likely use this option in the future. |
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| I received my order within a few days only. The quality of the parts ordered is also very good. Not that I am against parts ''made in China'' but I was glad to see those I ordered were made in U.S.A. Thanks to you , my rocking chair is still ''rolling''. |
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| Thank you - so easy to order |
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| Very pleased with my first order. Ordering and shipping very easy and very helpful. |
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| Testimonial by William W. |
| Hi!! I just thought I would send you a note to say.. thank you for my recent order. This is my first time ordering from you and I am very impressed with the price and products that I ordered. I am also impressed with the little extras that were included in my order? The note pad and the woodworking magazine? It is the little things that can and do make a big difference these days!!!! I will definitely be ordering from you again!!! Thanks again, |
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| Thank you so much for the free patterns, my father... is teaching home schooled children Wood Working 101 and Art. We are thrilled to have your patterns... My dad is 92 years of age and he is having the time of his life, thank you again. |
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| Thanks for the quick reply. I'll be definitely ordering from you again. |
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| Thanks for your reply. It's great to get return info like this and so fast !! Please keep me on the mailing list, I enjoy being kept up to date on new items. |
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| Hi -- I would just like to thank you for the very fast delivery of my recent order from you, less than a week !!!!. They are great books at a great price. Also thanks for including a copy of Canadian woodworking, I have not seen it before and it is a great magazine, I will probably subscribe soon. Once again, Thanks. |
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| Don't cut me off! I clicked on the wrong link. Please continue sending me your newsletter. |
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| I would like to take a few moments to thank all members of your team for the services and support I receive when ordering from Workshop Supply. When I call to order, the clerk is always polite and helpful in every aspect of my needs and requirements. I will continue to do business with you and recommend to all woodworkers to order from Workshop Supply because our satisfaction is guaranteed. Once again, congratulation to all Workshop Supply personnel and keep up the good work. A satisfied customer |
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| Anytime you need an "atta-girl" just let me know. Nice to know that there are people out there who care. If you ever need an "atta-girl" to show your boss just drop me a line. (the boss sees all the comments, but as this one is hanging by my desk.. :) |
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| I, for one, am truly impressed with the extent of your assistance. With this type of service available, I know I made the right decision by purchasing from you. Thank you again. |
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| So happy to find your site, your site is just wonderful |
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| What's New @ Workshop Supply This is a great service. Thank you for providing it |
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| I appreciate your follow up. My company also does web sites. So, I can appreciate your efforts to keep the site current |
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| The "What's New" is GREAT, keep it going. Your site is wonderfully done |
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| Thank you thank you thank you for your prompt delivery of the hinges. A life saver, thank you! |
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| Just wanted to say everything arrived safely. Thanks for the good service |
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| I just placed my first order with Workshop Supply, it was for a pattern. I was very pleased with the service and I look forward to doing more business in the future |
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| Testimonial by Richard R. |
| Thank you for the excellent service. This was my first attempt at on-line purchasing and it was painless. It will be my pleasure to recommend your site. |
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| Just to let you know I have received the patterns. I am so very impressed with your service. Fast neat and no hassle. The patterns are just what I wanted too! Thank you |
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| This is an amazing website. The product selection is very extensive and it is so easy to navigate throughout. Very good job. I'll probably use it quite often |
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| Hi. use my comments as an endorsement...It's true! Of all the sites I searched, yours was the easiest to go thru and had the best merchandise. Thanks for the update on my order...you will hear from me soon for another order! :-) |
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| Testimonial by Patricia C. |
| Hi there, I just wanted you to know that coming upon your site was like coming home. All experiences that I had with your company were indeed very favourable. I found that your telephone personnel as well as your products were superb. Congratulations on your continued success in this business. So nice to see that you have expanded to the internet. Steve may remember our conversation when you first got a 1-800 phone number. He must be quite excited about the whole thing and I can only imagine how he must feel when you are now "online". If you don't mind sending me your recent catalogue, please. I am feeling the urge to get back to a bit of woodworking, and where else would I go for supplies?... *smile*. |
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| I enjoy your web site and get a lot out of it . I re-subscribed as I un-subscribed by mistake |
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| Love everything you have. Look forward to seeing something new in my in box. |
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| In regard to the info about being an affiliate. My friends and I purchase your patterns quite frequently. I am happy to forward people to your site, mainly because I want everyone to get as much enjoyment from your art as I have. |
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